According to Government figures for 2022, fraud is the most experienced crime in the UK, accounting for around 40% of all crimes.

As the cost-of-living crisis puts pressure on people’s finances, it is more important than ever that people know how to spot potential fraudsters to minimise the risk of becoming a victim.

TV Licensing has issued the below helpful guidance:

TV Licensing is working to help customers protect themselves against being scammed. We are continuing to ask people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from TV Licensing.

STOP

CHECK

ASK

Scammers will attempt to trick you into giving away your personal or bank details. Always be wary of letters, emails, texts or phone calls that promise you money or a refund.

Has the sender spelt your name correctly, and are there any grammatical errors? You should also make sure they have included the correct licence number, which you can check on the TV Licensing website.

If you’re ever unsure about a communication you have received, it’s always best to ask someone – perhaps a friend or trusted advisor. You can go to the TV Licensing website and sign into your licence at www.tvl.co.uk/yourlicence to check if anything is wrong or call TV Licensing on 0300 303 9695.

We have prepared some social media posts to highlight how people can avoid being the victim of a scam. It would be great if you could post these to your social media channels to help us get the message out and keep people safe. You can access social media images here.
You can also find more information about how to avoid scams and how to report one here. We can also deliver free Zoom training sessions to help you support your clients to spot scams, which can be arranged at a time to suit you.
If you need any further information to help you to support your clients, or you have any queries and would like to know more, please get in touch, and I will endeavour to help.
Dan Cooper | Senior Communications Specialist | TV Licensing

We thank TV Licencing for providing this information to our members which you may wish to pass onto your residents and colleagues.

posted 15 December 2022